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Contact

Tell us whereyou are.

You do not need to have the brief worked out. Some people arrive knowing exactly what they want built. Most arrive knowing only that something is not working properly, and that is a perfectly good place to start from.

Reply within one working dayA real personNo sales sequence

Tell us where you are

A few questions up front, so the first reply is useful rather than a request for more information. If you would rather just email, that is Hello@mowbray.net.

What actually happens

A reply within one working day.

✓From a real member of the team. Not an automated qualification sequence, not a chatbot, not a junior working through a list.
✓No unprompted calls. Nobody will ring you out of the blue, and you will not be added to a mailing list for asking a question.
✓An honest redirect if we are wrong for it. We will say so and point you somewhere better. That happens reasonably often and it costs us nothing.
If you are not sure what you need yet

Bring the situation, not the specification.

That is the normal starting position. Most engagements begin with a review rather than a proposal, because we would rather understand the problem before recommending anything. You do not need to work out whether your problem belongs to strategy, brand, software or marketing. Working that out is our job.

The website looks fine and almost nothing comes through it.
We are running the business out of spreadsheets and it has started to hurt.
There is an idea, and no honest answer yet on whether it is real.
Two systems that do not talk, and a person retyping between them.

Any one of those is a complete brief as far as we are concerned. The first job is working out which problem is actually the expensive one.

Meetings

Video first, in person when it helps.

Initial conversations normally happen by video or phone. We are a distributed team and early meetings rarely need to be face to face. When being in the room genuinely improves the work, we travel.

Company details

The public record.

Mowbray is the trading name of MOWBRAY LTD, registered in England and Wales, company number 13712926. The public record is at Companies House. We use what you send us to answer your enquiry and nothing else. Our privacy policy has the detail, and there is more about the firm on the about page.